Last week saw Valleys to Coast take our Annual General Meeting online for the first time in our history
Having to find a new way of hosting the meeting due to the current restrictions in place as a result of the Coronavirus, our Governance and Communications teams worked together to ensure the meeting took place online instead.
Speaking following the meeting, our Chief Executive, Joanne Oak said “I am so pleased that our teams were able to make this happen. Adjusting to new ways of working presents new challenges but we ensured this key meeting took place and are going to take the learning from this into how we might engage with customers more effectively online too.”
Held on Wednesday September 23rd, this year's AGM featured a virtual question and answer session with questions submitted by Valleys to Coast customers via an online form.
We have committed to responding individually to those customer queries via email but we also were able to answer them within the session too.
A full video recording of the Annual General Meeting can be found online via our Youtube Channel and embedded below.
If you would like to skip straight you the Question and Answer session you can do so by skipping to around 15 minutes in.