About us

Meet The Management Team

  • Joanne Oak, Chief Executive

    Jo joined us in May 2020 and is a qualified accountant with over two decades of experience in senior leadership roles across the public and third sectors. She is experienced in leadership, change management, strategic planning, financial management and governance. Her previous role was in Social Care Wales where she was their Director of Strategy and Corporate Services. She had the pivotal role of driving the organisation through growth and transformation working with Welsh Government, sector partners and colleagues. Jo is also currently a Board member of Bron Afon Community Housing and a Trustee for Buildings Communities Trust.
  • Polly Thompson, Corporate Director of Data, Technology & Digital

    Polly joined as IT Director in January 2018. She started her career at Southern Housing Group in London, before moving on to Scope and then Citizens Advice, where she spent 14 years supporting the use of technology and data to help individuals and to campaign for policy change. She has an MBA from the Open University.
  • Claire Marshall, Corporate Director of Finance, Governance, Strategy & Performance

    Claire joined in 2019 as Financial Director. Claire is a Fellow of the Institute of Chartered Accountant with a wealth of experience from working in core finance, audit, corporate finance and risk management roles, and also holds an MBA from Warwick University. Claire has most recently worked in Advisory for Grant Thornton, but also brings housing experience as is currently the Chair of the Cadarn Housing Group, and has previously worked for both the Pobl Group and Coastal Housing.
  • Darrin Davies, Corporate Director of Development & Growth

    Darrin joined Director of Development and Asset Investment in April 2017. Darrin is a Chartered Surveyor with nearly 30 years experience in both private and public sector asset management. Prior to joining Darrin had an interim role with The Pobl Group which followed 25 years heading up the asset management, development, procurement and health & safety services for Family Housing Association (Wales) Ltd.
  • Steve Gopal, Corporate Director of Property

    Steve joined Operations Director in 2019. Steve joined us from Pan Macmillan UK. Steve previously worked as Operations Director then as Business and Strategy Director at for Honda Logistics UK and then more recently Head of Logistics at McLaren Automotive. Steve trained as a barrister in London, is MBA qualified and occasionally lectures Economics.
  • Emma Howells, Corporate Director of Housing, Communities and Customers

    Emma Joined us in January 2020 after working in the housing sector both in England and Wales for over 20 years. She has held management roles in Trivallis, United Welsh and London Borough of Camden delivering a range of housing related services and has a special interest in the customer voice, restorative working and innovative service design.
  • Liz Murray-Downie - Corporate Director of People, Culture and Organisation Design

    Liz joined us in September 2020 after working in the housing sector in South Wales for 2 years and in Human Resources for over 20 years. She has held a Director’s position for Hafan Cymru, supports Thrive Women’s Aid with their HR needs and is a Trustee for Age Cymru West Glamorgan. Liz is a chartered member of the Chartered Institute of Personnel Development and has a special interest in employee engagement.